🛡️ rntNgo protection
List with confidence — even your higher-value gear.
Renting out a $600 pressure washer or a $1,200 trailer shouldn’t feel risky. Every rental on rntngo runs on the same five protections — clearly, automatically, with no extra paperwork.
🆔ID-verified renters only
Every renter completes Stripe Identity verification before they can book. No anonymous rentals.
💵Security deposit, held by Stripe
You set the deposit. It’s held on the renter’s card and only released when you confirm the item came back in good shape.
📸Before & after photos
Both sides document condition with timestamped photos at pickup and drop-off — your evidence if anything’s off.
🛠️Damage claims in a tap
If an item comes back damaged, file a claim and deduct a fee from the deposit, backed by the photos.
💳Secure payments, fast payout
Renters pay upfront through Stripe. You’re paid out automatically, typically within 2–3 business days.
Set your deposit to match the item
Your security deposit is your safety net, so size it to the gear. For higher-value items, set a deposit that reflects what it would cost to repair or replace. Combined with ID verification and before/after photos, that’s real, immediate protection — no insurance claim or waiting period.
Common questions
Who pays the deposit?
The renter. It’s authorized on their card at checkout through Stripe and refunded automatically once you confirm the item came back in good condition.
What if the item comes back damaged?
Open the rental, review the drop-off photos, and file a damage claim. You deduct a fee from the deposit; the renter is refunded the remainder. The timestamped photos are your record.
What if damage exceeds the deposit?
The deposit is the protection rntngo facilitates, so set it to cover realistic repair/replacement cost. For disputes beyond that, both parties are identity-verified and the photo record supports any resolution between you.
Does protection cost extra?
No. It’s built into every rental — no monthly fee, no protection add-on. You keep 89% of the rental and 100% of any delivery fee.